FAQs
Product
What types of coffee beans do you offer?
We offer premium Arabica beans sourced from Colombia, Brazil, and Guatemala, roasted in small batches for maximum freshness.
How should I store my coffee beans?
Keep your beans in an airtight container, away from light, heat, and moisture. For best flavour, consume within 2–4 weeks of roasting.
Do you offer whole bean and ground options?
Yes! You can choose between whole beans or pre-ground for your preferred brewing method.
Subscriptions
How does the subscription work?
Choose your favourite coffee, select a delivery frequency, and enjoy fresh beans delivered automatically to your door. You can update, pause, or cancel anytime.
Can I change my subscription?
Absolutely — swap your coffee, adjust delivery frequency, or skip a shipment through your account anytime.
Do subscriptions include shipping?
Do subscriptions include shipping?
Shipping & Returns
How long does shipping take?
Standard shipping usually takes 3–5 business days. Expedited options are available at checkout.
Do you ship internationally?
Currently, we ship within the GTA. We hope to expand internationally in the future.
What is your return policy?
If you’re not completely satisfied, contact us within 14 days of receiving your order for a refund or exchange.